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Frequently Asked Questions
1. What is the Minimum Order Quantity (MOQ)?
Usually, the MOQ is 100pcs. However, we can have further discussions regarding the quantity based on your specific needs.
2. What shipping methods are available?
We offer shipping by sea, by air, or by express (DHL, FEDEX, UPS, etc.). The final decision depends on the order volume and your preference.
3. How can I obtain the best price?
Price depends on several factors including style, printing method, fabric quality, and quantity. Generally, larger orders qualify for a lower unit price.
4. Can I request a sample before a bulk order?
Yes, both custom-made samples and stock samples are available for evaluation.
5. What is the lead time for custom samples?
For custom-made samples, it typically takes 10-15 days after all design details are confirmed.
6. What is your sample policy regarding costs?
We can provide available stock samples for free, requiring only the express shipping cost. Fees for new custom samples are refundable upon placing a bulk order.
Ospiel Medical
