Frequently Asked Questions
What is the maximum load capacity of the electric stair chair?
The M-ESC001 model is designed to safely carry loads up to 200kg (approx. 440 lbs).
How much does the chair weigh, including the battery?
The chair is lightweight and portable, weighing only 28kg in total including the battery.
Is it difficult to operate the chair on stairs?
No, it is designed for single-person operation. The unique track structure and electronically controlled motor make ascending and descending stairs simple and safe.
What happens if I need to stop mid-stair?
The chair features an integrated automatic electronic braking system that locks the tracks instantly during any stop, ensuring the chair remains stationary on the stairs.
Can the handle height be adjusted?
Yes, the chair is equipped with four different handle height types to accommodate different users and specific job requirements.
Is the product certified for medical use?
Yes, our equipment carries certifications including CE, FDA, EEC, and ISO13485, ensuring it meets international safety and quality standards.