Frequently Asked Questions
Are you a factory or a trading company?
We are a professional medical equipment manufacturer specializing in anti-decubitus solutions.
What is the primary use of this air mattress?
It is designed for indoor use in hospitals, rehabilitation centers, and home care to prevent and treat bedsore symptoms.
What are your standard payment terms?
We accept L/C at sight, 30% deposit by T/T with 70% balance before shipment, and Trade Assurance.
Do you support OEM or ODM customization?
Yes, we provide OEM and ODM services, including customized colors and branding to meet specific market needs.
What certifications do your products hold?
Our products are certified with CE and ISO standards to ensure high quality and safety for medical use.
What is the warranty period for the air pump and mattress?
We offer a 2-year warranty and provide online technical support for after-sales service.
Ospiel Medical
