Frequently Asked Questions
What is your MOQ for orders?
Usually, the MOQ is 100pcs. We can have further discussion regarding the specific quantity required for your needs.
What shipping methods do you provide?
We offer shipping by sea, by air, or by express (DHL, FEDEX, UPS, etc.), depending on the order quantity and urgency.
Can I request a sample before bulk ordering?
Yes, both custom samples and stock samples are available. We can provide available samples for free, where you only need to cover the express shipping costs.
How long does it take to produce a custom sample?
For custom-made samples, it typically takes 10-15 days once all details and specifications are confirmed.
What payment terms do you accept?
We accept various payment methods including TT (Bank Transfer), LC at sight, PayPal, Western Union, and MoneyGram.
Do you offer OEM and ODM services?
Yes, we can manufacture products according to your specific designs. We also offer free design services for certain styles if a follow-up order is placed.
Ospiel Medical
